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Field services

Expense management for field service teams

Hundreds of engineers adding mileage every day is the norm for our field service customers. Capture Expense makes that a ten-second job by chat, deducts the commute, checks the driver, and pays through payroll or BACS.

WhatsApp
I drove from NE21 5PU to SN11 8AR, create a mileage claim

Capture Expense

Thanks Jonny! Your claim on Wed, 22nd Jan has been created with a distance of 297 miles @ 0.25 totalling £74.26. You can view the claim in draft expenses. View
Mileage claim

NE21 5PU Blaydon

SN11 8AR Calne

297
miles
£0.25
per mile
£74.26
claim

Wed 22 Jan, saved in draft expenses

Sound familiar?

The problems we hear most often

  • Engineers keying mileage from memory at the end of the month
  • Commute deductions and HMRC banding worked out by hand
  • Duty of care evidence for drivers stored in a filing cabinet
  • Finance chasing hundreds of people for receipts

How Capture Expense helps

What changes

Mileage by chat

Say where you drove and the claim is created with the calculated distance, rate and commute deduction.

Places and favourites

Depots, customer sites and home saved as places, with favourite journeys for regular routes.

Duty of care built in

Licence, MOT and insurance checked before mileage is paid, with vehicle declarations on file.

Reminders, not chasing

Bundled reminders nudge people before the cut-off, and unreceipted card lines are flagged automatically.

Paid through payroll

Approved claims flow to Cintra, Zellis or iTrent for the next pay run, or to BACS.

Fleet carbon reporting

Emissions by vehicle, fuel type and engine size for every journey.

Book a demo

See how field services teams use it, in 30 minutes

Bring a couple of real claims and your finance system. We will show you how each one flows from receipt to ledger.

Rated 4.9 out of 5 on Capterra No credit card for the trial Reply within one working day

“I am really impressed with the Capture Expense product and service. We had additional requirements which they were happy to scope and develop the platform to meet our needs.”
Group IT Manager, AlertSystems
75%
time saved by replacing manual processes
44%
reduction in spend through policy controls
60%
fewer repetitive finance admin tasks
34%
increase in VAT reclaimed

Questions

Frequently asked questions

Can't find what you're looking for? Talk to us and we'll answer within a working day.

How do engineers submit mileage without stopping work?
By sending a message on WhatsApp or Teams, for example 'I drove from the depot to NE21 5PU and back'. The copilot creates the claim with the calculated distance, and it can be submitted with one tap.
Can supervisors approve for large teams?
Yes. Approvals are bundled, can be delegated when someone is off, and Smart Audit can auto-approve routine in-policy mileage so supervisors only see exceptions.

See how simple expenses can be

Book a 30 minute demo with one of our team, or start a free trial and explore a ready-made workspace with your own data.

Rated 4.9 out of 5 on Capterra No credit card for the trial Reply within one working day

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