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Smart Audit

Smart Audit: every claim checked, only the exceptions reach a person

Manual approvals are slow, inconsistent and awkward. Smart Audit makes fast, impartial decisions on every expense line, so managers focus on the exceptions and finance stops chasing.

Instant, consistent decisions

Approve, reject or escalate at the point of submission. No waiting, no interpretation, no awkward conversations.

Context-aware review

Receipt data, expense details, approval history, VAT rules and your policy are all considered together.

Rules in plain English

Finance writes the rules, such as alcohol requiring manual approval, without IT or a rules engine to maintain.

What it checks

The checks finance would make, on every line, every time

Smart Audit looks for duplicate receipts, missing information, policy breaches, VAT risks, incorrect classifications and unusual or potentially fraudulent activity, including receipts that appear to be altered or AI-generated. It combines those signals with the claimant's history and the business context before deciding.

  • Duplicate receipts across users and entities
  • Out-of-policy amounts, categories and timing
  • VAT receipt present and VAT treatment plausible
  • Altered, fake or AI-generated receipts
  • Unusual patterns and repeat behaviour
Approval queue
Stage 1 Stage 2 Finance

Jonny Dowell

Claim 145

£199.39

11 February 2025

  • Meeting

    Mileage

    Modified 6%450 miCO2 124 kg

    £112.50

    VAT £0.00

  • M&S

    Meals and drinks

    Duplicate expenseIncomplete

    £26.80

    VAT £0.00

  • 2 Knives Bar and Kitchen

    Meals and drinks

    Approval 1 of 2Event to London, 191 mi

    £48.10

    VAT £8.01

  • Tamworth Burger King

    Missing category

    IncompleteWeekend

    £11.99

    VAT £0.00

Smart Audit

Rejected Duplicate expense

2 Knives Bar and Kitchen

Event and client meet, 307 mi, 9 hrs

£20.00

VAT £8.01

  • Receipt read and matched to the card line
  • VAT receipt present, £8.01 reclaimable
  • Same merchant, date and amount as claim 145, line 3

Auto-approval

Controlled auto-approval for low-risk spend

Decide what a person should see. Low-value, in-policy, receipt-matched claims can be approved automatically at the first stage or the final pre-approval stage, while anything sensitive still goes to a named approver. Insights-only mode records what the auditor would have done, so you can trial it safely before switching it on.

  • Run at submission, before a manager, or as the final check
  • Scope by tag: location, department, role or category
  • Insights-only mode for a risk-free trial
  • Every decision logged for a searchable audit trail

Alerts

Colour-coded alerts guide people before they submit

Centralised business rules run in real time across every entry method. Employees see warnings or mandatory stops as they build a claim, and approvers see the same alerts prioritised by colour, so issues are fixed at source rather than argued about later.

  • Fixed and custom alert labels per expense line
  • Warnings or hard stops, by role, team, location and category
  • Additional VAT rules that flag potential reclaim issues

Draft expenses

Alerts appear as the claim is built, so problems are fixed before anyone approves.

5 of 5 lines
DateCategoryAlertsVATAmount
Fri 28 Nov Motor Vehicle ExpensesProject: LONDON, Costcentre: SALES Duplicate ReceiptReceipt Mismatch 0.00 GBP 506.88 GBP
Thu 16 Oct TravelProject: LONDON, Costcentre: SALES Advance Exceeded by 25.00 GBP 0.00 GBP 50.00 GBP
Thu 16 Oct Postage, Freight and CourierProject: LONDON, Costcentre: SALES 0.00 GBP 25.00 GBP
Thu 16 Oct Meal Allowance, DirectorsProject: LONDON, Costcentre: SALES Project site A 6hrs 0.00 GBP 5.00 GBP
Sat 15 Jul SubsistenceBoots UK Limited Duplicate ReceiptDuplicate ExpenseOver 3 MonthsWeekend 0.00 GBP 9.65 GBP

Book a demo

See smart audit on your own process in 30 minutes

Bring a couple of real claims and your finance system. We will show you how each one flows from receipt to ledger.

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In detail

Everything in Smart Audit

  • AI decision engine

    Approve, reject or escalate with reasons on every line.

  • Natural language rules

    Department and role-specific rules written by finance.

  • Duplicate detection

    Across users, entities and time.

  • Fraud signals

    Altered and AI-generated receipt detection, unusual patterns.

  • VAT validation

    Receipt presence, VAT treatment and reclaim risk.

  • Audit trail

    Every decision, reason and override recorded and exportable.

Trusted by finance teams across the UK and Ireland

  • National Education Union
  • Lagardère Travel Retail UK
  • Macfarlane Group
  • Monotype
  • Soil Association
  • FRP Advisory
  • SMMT
  • Nichols plc
  • Cromwell
  • Usborne Publishing
  • Innis & Gunn
  • Ipswich Town Football Club
  • Pizza Pilgrims
  • Pasta Evangelists
  • Wain Homes
  • Cifas
  • World Nuclear Association
  • Screen Ireland
  • All Souls College, Oxford
  • SSAB
  • Citizens Advice
  • Carnival
  • Leighton
  • Edinburgh Science
  • London Stone
  • Autex Acoustics
  • B&H Worldwide
  • WBPS

Questions

Frequently asked questions

Can't find what you're looking for? Talk to us and we'll answer within a working day.

Does Smart Audit replace our approvers?
It replaces the routine checking, not the judgement. You decide which claims can be approved automatically and which always go to a person. Escalated claims arrive with the reasons attached so approvers decide faster and more consistently.
How do we define the rules?
In plain English, in the auditor settings. For example: alcohol expenses require manual approval; any expense over £500 must be flagged for review; software subscriptions without a receipt are rejected. Rules can be scoped by location, department or category tags.
How does this compare with third-party audit services?
Enterprise platforms often sell audit as a premium add-on delivered by an external team. Smart Audit is built in, runs in real time and costs a fraction of that, which is one reason customers moving from SAP Concur choose Capture Expense.

See Smart Audit decide on your real claims

Bring a handful of recent expenses to the demo and watch the decisions, with reasons, in real time.

Rated 4.9 out of 5 on Capterra No credit card for the trial Reply within one working day

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